About Us
Focused services, to assist in resolving issues.
Efficient, to make the most of your time, and ours.
Fair, to make sure you get the service you need.
Dedicated to peaceful problem-solving. We are here to assist people through the process of mediation with the focus of collaborating and working together.
Shallan Knowles
Shallan is an experienced mediator and facilitator who completed more than 120 mediations for Northwest Mediation Center in the first six months of 2023. Her facilitation experience spans nearly two decades and ranges from facilitating watershed stakeholder meetings for Idaho Department of Environmental Quality and the Spokane County Conservation District, to leading the Peaceful Valley Design Charrette in Spokane as part of their neighborhood planning process.
She holds certificates in Trauma-Informed Mediation, Advanced Mediation Training as well as a certificate in group facilitation methods for meetings. Her mediation and facilitation centered on caring support for both parties while finding the root of the issue. She is also a Certified Mediator with the Washington Mediation Association.
Shallan has worked for several Spokane-region non-profit conservation organizations and government organizations, and is the current co-owner of a small media and marketing business.
BA, Environmental Science – University of Idaho
ToP Meeting Facilitation Certificate
Charrette Facilitation Certificate
Basic and Advanced Mediation Certificate – NW Mediation Center